Privacy Policy

999bc Privacy Policy — Our Commitment to Protecting Your Data

The security of your personal data at 999bc is our top priority. This Privacy Policy explains what information we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026

By creating an account or using the site, you are deemed to have read and accepted this Privacy Policy.

SSL Protection

All data transmissions are fully secured through SSL encryption.

No Sale of Data

Your personal data is never sold to third parties.

Minimal Data Collection

Only the information that is strictly necessary is collected — nothing more.

Your Control

You retain the right to view, correct, or delete your data at any time.

SSL
256-bit Encryption
0
Data Sale Incidents
24/7
Security Monitoring
KYC
Identity Verification System

1. Introduction

999bc is a trusted online gaming platform for Bangladeshi players. We believe every user's personal data is their most valuable asset. This Privacy Policy is designed to clearly explain what information we collect, how we use it, and how we keep it safe.

This Privacy Policy applies to all 999bc services, websites, and mobile platforms. By visiting the 999bc website, creating an account, or participating in any game, you are considered to have accepted the terms of this policy.

If you have any questions about our Privacy Policy, feel free to contact our support team at any time. We respond in English and take every concern seriously.

999bc follows international data protection standards. Your privacy is not a business advantage for us — it is an ethical responsibility.

2. What Information We Collect

999bc collects only the information genuinely required to provide our services. We do not gather unnecessary data or intrude on your personal life.

Data Type Example When It Is Collected
Identity-Related Name, date of birth, national ID During Registration & KYC Verification
Contact Information Phone number, email address At the time of account registration
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, and device type Automatically during site visits
Gaming Activity Betting history, game preferences, session data During Gameplay
Communication Records Support chat, email messages During Support Contact Hours

We never collect your bank PIN, card CVV, or mobile banking password. If anyone asks for this information, it is a fraud attempt — report it to our support team immediately.

3. Why We Collect Information

999bc uses your data to improve our services and deliver a secure, personalized experience. Every piece of information we collect has a specific purpose — we do not collect data arbitrarily.

  • Account Management: For registration, login, password recovery, and account verification.
  • Transaction Processing: Ensuring accurate payment details for processing deposits and withdrawals.
  • Fraud Prevention: Detecting unusual transactions or account activity to keep you protected.
  • Legal Obligations: For KYC and AML (Anti-Money Laundering) compliance.
  • Service Improvement: Understanding your gaming preferences to deliver a better experience.
  • Promotional Communications: Notifying you about bonuses, offers, and important updates (you can opt out at any time).
  • Responsible Gaming: Identifying signs of gaming addiction and providing timely support.

If you no longer wish to receive promotional messages from 999bc, let our support team know and we will opt you out. This is your right.

4. Information Sharing & Third Parties

999bc never sells your personal data. In limited circumstances, information may be shared with third parties — but only ever in the interest of protecting you.

  • Payment Processor: bKash, Nagad, and other payment gateways receive only the limited information needed to complete transactions.
  • Security Verification Service: Trusted third-party agencies verify identity documents for KYC purposes.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory body.
  • Fraud Prevention Agency: Relevant information may be shared in cases involving money laundering or fraud investigations.

Outside of these cases, 999bc does not share your data with any advertisers, data brokers, or other commercial entities. This is our clear and unwavering commitment.

6. How We Protect Your Data

999bc adheres to the highest industry standards in data protection. Our security infrastructure is multi-layered and continuously updated.

  • SSL/TLS Encryption: Every data transfer on the website is secured with 256-bit SSL.
  • Encrypted Storage: Stored data is kept in encrypted format.
  • Two-Factor Authentication: Two-step verification is applied at both login and withdrawal.
  • Firewall Protection: Advanced firewall systems block unauthorized access.
  • Security Audit: Regular third-party security audits are conducted.
  • Staff Training: Our team receives regular training on data protection.

If you suspect your 999bc account has been compromised or notice any unusual activity, change your password immediately and contact our support team.

7. Your Rights

Under 999bc's Privacy Policy, you retain full rights over your own data. We respect those rights and are ready to assist you at any time.

1
Right to Access Information

You can request to know what information we hold about you.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information.

3
Right to Erasure

You can request deletion of your data under certain circumstances.

4
Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes.

5
Right to Portability

You can request a copy of your data in a readable, portable format.

6
Right to Object

You can object to your data being used for marketing or profiling.

To exercise any of the rights above, please contact our support team. We will respond within 30 days of receiving your request.

8. How Long We Retain Your Data

999bc does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
  • KYC Documents: Retained for up to 5 years after verification.
  • Support Contact: Automatically deleted 3 years after the last contact.
  • Cookies & Session Data: Deleted at the end of each session or within 30 days.

After the retention period, data is securely and permanently deleted so it cannot be recovered later.

9. Protection of Minors

999bc strictly enforces its child protection policy. This platform is intended for users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration and confirmed during the KYC process. If we discover that a minor has created an account, it will be immediately suspended and any collected data will be deleted.

If you believe a minor is using a 999bc account, please contact our support team immediately. We will act promptly.

10. Changes to Privacy Policy

999bc reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you in advance — by email or via an on-site notification.

Updated policies take effect from the date of publication. Continued use of the site after any changes means you have accepted the revised policy. We recommend checking this page regularly.

Previous versions of this policy are available upon request. If you have concerns about any changes to the Privacy Policy, please speak with us before closing your account — we will do our best to find a resolution.

11. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. The 999bc support team responds in Bengali and is genuinely committed to resolving your concerns.

Email Support

Submit a Privacy Request:
[email protected]

Live Chat

Chat with us directly via the site's Live Chat. We typically respond within 15 minutes.

For requests to delete or correct your data, we may need to verify your identity — this is done purely for your security.

Why 999bc Is Trustworthy

Our Commitment to Protecting Your Data

999bc is more than a gaming platform — it is a trusted relationship where your privacy is always respected.

Military-Grade Encryption

Every transaction and data exchange is protected with 256-bit SSL — the same technology used by banks.

Sale of Data is Strictly Prohibited

999bc never sells your data to third parties. This is a core principle and will not change.

KYC Verification System

Identity verification helps prevent fraud and ensures the security of every account.

Minimal Data Collection

We collect only what is needed. Requesting unnecessary data goes against our policy.

Data Deletion Feature

Upon your request, 999bc will securely delete your personal data — except where retention is required by law.

Full Support in Bengali

Get answers to all your privacy questions in Bengali — understand your rights without any language barrier.

Get Started Now

Enjoy a Safe Gaming Experience at 999bc

Read our Privacy Policy and sign up with confidence. At 999bc, your data is protected and your gaming is secure.

বাংলা